“In a competitive economy, above all, the quality and performance of the managers determine the success of a business, indeed they determine its survival.”
Drucker did not believe society and economy determine destiny. He believed managers were critical actors–makers of moral and strategic decisions that shape economies and nations.
Behavior, responsibility, and judgment were more important to Drucker than technology and capital. The ideas and actions of the manager determined the results, purpose, and prosperity of organization, employee, and society.
The work of a good manager, the fruit of it, is hard to see. But the consequences of a bad manager cannot be denied. FTX, the infamous crypto-currency company, is a modern parable of the wealth and soul destroying nature of bad management.
Good managers are a company’s and a nation’s greatest asset.
(The Practice of Management, chapter 1)